Data on How Everyone Used Zoom in 2022
Zoom is still a popular video conferencing platform in 2022 even though many have returned to the physical workspace. According to Zoom from data they collected from November 1, 2021 – October 31, 2022, we may have learned a thing or two in 2021. Let’s dive into some fun Zoom stats.
All in a Day’s Work
People preferred to start the week off quiet, opting to schedule meetings on Tuesdays.
The second day of the workweek saw the greatest number of meetings, conference room usage, and hybrid events. Humpday was the busiest day for making phone calls, sending team chats, using virtual whiteboards, and hosting webinars.
Friday saw the least amount of activity in meetings, phone calls, chats, webinars and room usage.
The average meeting size decreased to 7 participants versus 10 participants last year. Efficiency improved too, with the average meeting going from 54 to 52 minutes.
Productivity at its Finest
Productivity was high on the New Year’s Resolution list, with January 12th was the busiest team chat day and January 19th was the busiest meeting day.
October 2022 was the busiest for events, rooms, and phone.
What’s Your Pet Peeve?
Thirty-four percent of people get irritated when someone talks over other people.
Twenty-eight percent really didn't like when the meeting is over time and someone says they have another question. Twenty-four percent are peeved when someone eats while not on mute. Millennials especially disliked Friday afternoon meetings. All-caps typing wasn’t a fan favorite either.
The Corporate Jargon Conundrum
The top one most disliked by men was “Think outside the box,” while women didn’t find “Circle back” too pleasing to the ears.
“Low-hanging fruit” was another bothersome phrase for many.
From those surveyed, Gen Z-ers didn’t like “I’ll ping you” and “take this offline.”
Millennials and Gen X-ers would rather not hear “Synergize” and Baby Boomers say “think outside the box” is just plain terrible.
The Great Emoji Debate
Sixty-one percent of people are indifferent to the fun little icons that we normally use in a nonwork environment.
Twenty-five percent of Baby Boomers reported hating emojis more than any other generation.
More women love them (25%) and men hate them just as much (21%).
Sixty-nine percent of people used the thumbs up emoji to communicate “okay” in a message.
Contrary to the fact that Gen Z-ers think the thumbs up is passive-aggressive or hostile, 72% of those surveyed said they are A-OK with using this emoji to say “okay.”
GIFs or No GIFs?
53% weighed in that they could take them or leave them.
Baby Boomers were strongly against them with 36% hating the little animations and only 6% loving them. Men and women saw eye-to-eye with 28% of both groups hating them. Millennials were the biggest GIF lovers coming at 48% in favor of them and 14% against.
Let’s Chat
36% of Gen Z-ers preferred messaging tools like team chat, were the most likely to meet via video and the most likely to use whiteboards to collaborate.
Millennials preferred team chat even more at 51% and didn’t love talking on the phone.
Gen X gravitated more toward communicating via email, didn’t mind meeting via video and used team chat often.
Baby Boomers preferred using email even more than Gen X, love using the phone and didn’t use team chat as much.
Cameras On, People!
Zoom found that when cameras are turned on, there is an increase in productivity, engagement, connectedness, and trust.
58% of people meet with their camera on, 38% with camera off and 4% with an Avatar on.
Baby Boomers made the top of the list with 65% of them joining with their cameras on.
Contrary to their love of video meetings, 63% of Gen Z-ers prefer to meet with their cameras off.
Seven percent of men were more likely to turn their cameras on than women.
Is this thing on?
The failure to mute or unmute is always a fun way to embarrass yourself during a meeting, but in 2022 we’re making progress. Seventy-one percent of survey participants said “You’re on mute” in 2021, while only 52% said it this year.
Comic Relief
When it comes to funny moments, pets showed up on camera 28% of the time.
Millennials were the most likely to have a child show up during a meeting (22%).
Business on the top, casual on the bottom was still popular this year with 49% of people admitting to wearing a professional top, but sweatpants or PJ bottoms.
Take the Meeting Anywhere
The beauty of Zoom is you can meet from anywhere at any time. While fewer people are meeting in bed this year, 25% admitted to meeting there in 2022, which is down significantly from 42% in 2021.
Gen Z took the lead in meeting in bed with 61%.
Other popular away-from-the-desk places were the car (43%), coffee shops (19%), and airports (18%).
If fitness is top of mind, 14% joined while walking or jogging, with Millennials making up 31% of this group.
Waving Goodbye
It seems waving declined this year, with 57% of respondents saying they waved in 2022 versus a hefty 75% in 2021. Perhaps the isolation in 2021 made it feel good to leave on a friendly note, but this is just speculation.
Zoom is bringing us together in a hybrid workplace now more than ever; this technology made it possible to continue working in 2021 and we are learning what it looks like for the next few years to come.
Adapted from the Zoom blog post “Here’s how you used Zoom in 2022”