Professional management for social media communities

We Are Jumpwire



Since 2009 we have specialized in understanding the crowd dynamics that build strong social media communities to develop brand equity and generate revenue. Yes, you can now make money from social media. Shocking, we know.

Our experience and expertise focuses on social media content creation that develops engagement and creates conversation in your community. Essentially, our job is to manage, "The blah, blah, blah." ¯\_(ツ)_/¯.

We have specialists on staff who are constantly testing and developing best practices for all social media platforms. They are so 'into it' they don't sleep and it's a problem. We tell them, "Sleep!" They won't. Kids today.

The main platforms we manage for our clients are: Facebook, Instagram, Snapchat, Pinterest, Twitter, Youtube, Tumblr, Linkedin, G+, Soundcloud, and Mailchimp. We are also familiar with many of the over 800+ platforms in the social media industry.

We deliver innovative, results-driven social media management and strategies to both Fortune 500 and SME clients in countries all over the world, including USA, Canada, Russia, India, South Africa, Australia, United Kingdom, and others.

Managing Your Expectations

How we develop and manage your social media community.

We like you. You read tiny writing. On a website. That means you are detailed oriented and thorough. We love clients who are as detailed oriented as we are.

Here's the process when you work with us:
1) We listen and learn about your community.
2) We analyze your social media data. All of it.
3) We build a strategy from the data analysis.
4) We create content from the data. You approve all of it.
5) We poll your community. We ask questions. We test ideas. We create influencer groups. We respond to everything your community says.
6) We look at the data. Again.
7) We tweak, adjust, and develop new content based on the data.
8) We present insights from the data regularly to you and your team.
9) We slowly build trust with you, your team, and your community.
10) We both feel great and you feel comfortable enough to say, "Can you guys go ahead and never use the word 'data' in a meeting again? Thanks."

  • Create Posts

    Build engaging content specific to each platform that explores and heightens the brand.

  • Manage Communities

    Protect and monitor brand pages by constant interaction with the community using proven crowd management techniques.

  • Analyze Data

    Use data from social media to determine how a brand is performing and develop a ‘real-time’ strategy system.

  • Optimize Platforms

    Set up each platform with a 15 point checklist to ensure it functions properly at a high level in the community ecosystem.

JUMPWIRE CLIENT TESTIMONIALS

2017 Community Management Plans

NON-PROFIT COMMUNITY

Optimal number of fans 10,000+
  • We work with one charity in each country, managing their community for 6 months pro bono as our way to give back
  • Social audit against other charities or non-profits in the sector
  • Social strategy specifically designed to develop your charitable brand on social media
  • Bi-weekly data insights presentation
  • Comment response management including private messages management
  • Platforms included: Facebook, Twitter, Pinterest, and Instagram
  • 3 social media specialists working on your brand
  • Up to 10 original posts or shares per week
  • Community management
  • 10 hours per month
CONTACT US

Small Community

Optimal number of fans 25,000+
  • Up to 3 original posts per day, 7 days per week
  • Complete community management
  • Dedicated 3 person team of social media specialists
  • Bi-weekly data analysis of your social media performance
  • Daily updates and communication
  • Ad spend strategy and management
  • Platform optimization
  • Detailed social media audit of your brand benchmarking against key players in your industry
  • Platform included in plan: Facebook / Additional platforms extra charge
  • 20 hours per month
GIVE US A CALL

Medium Community

Optimal number of fans 100,000+
  • Up to 6 original posts per day, 7 days per week
  • Complete community management
  • Dedicated 3 person team of social media specialists
  • Weekly data analysis of your social media performance
  • Daily updates and communication
  • Ad spend strategy and management
  • Platform optimization
  • Detailed social media audit of your brand benchmarking against key players in your industry
  • Platform included in the package: Facebook / Additional platforms extra charge
  • 40 hours per month
DROP US A LINE

Large Community

Optimal number of fans 500,000+
  • Up to 10 original posts per day, 7 days per week
  • Complete community management
  • Dedicated 3 person team of social media specialists
  • Weekly data analysis of your social media performance
  • Daily updates and communication
  • Ad spend strategy and management
  • Platform optimization
  • Detailed social media audit of your brand benchmarking against key players in your industry
  • Platforms included in the plan: Facebook / Additional platforms extra charge
  • 60 hours per month
REACH OUT TO US

#TEAMJUMPWIRE

Gavin McGarry
Gavin McGarry
President
Before founding Jumpwire Media in 2009 Gavin worked for online video start up Joost and was the Head of Cross Platform Business Development at global television production company Endemol.
Jennifer Harkness
Jennifer Harkness
SVP Sales and Development/Co-Founder
Jennifer Harkness has more than 18 years of experience in the film and television industry. Most recently, as Head of Development Factual Entertainment for Temple Street, Jennifer spearheaded the development of non-scripted programs including Temple Street’s highly-rated competitive food program Recipe to Riches (Food Network Canada, Global) and the competitive music show Cover Me Canada (CBC).
Jasmine Ellsworth
Jasmine Ellsworth
Senior Account Manager
Jasmine comes from a multi-disciplined idea driven background built on problem-solving. Rooted in design and advertising, Jasmine first worked with movie studio clients to create immersive digitally interactive experience spaces. Her entrepreneurial spirit then drove her to build a niche retail eCommerce company based only on her social media advertising. She sold the company in early 2017 and now brings her multifaceted approach to all our digital facets.
Vanessa Gonzalez
Vanessa Gonzalez
Account Manager
Vanessa is a Los Angeles native with 10+ years of advertising experience working directly with clients and managing integrated marketing campaigns for non-profits, hospitality, retail, beauty and automotive brands. As an experienced visual content creator and project manager, she is eager to help brands create impactful social media campaigns that increase word of mouth, brand recognition, and consumer loyalty.
Duncan Alexander
Duncan Alexander
Operations Coordinator
Duncan joins the Jumpwire Media team after working a wide array of both private and public sector positions. He is the two time recipient of the Presidential Volunteer Service Award. Duncan has experience in producing, marketing, and large scale event planning.
Chris Van Noy
Chris Van Noy
Strategy
Chris Van Noy is a digital media executive with expertise in internet tech, OTT trends/business models and traditional media. He’s led operations, devised cross-industry strategy and negotiated high-level deals for Disney, NBC, Hulu, ESPN and Akamai.

Work With Jumpwire

1 (424) 272-1571 | info@jumpwiremedia.com